DPDP Act compliance, data deletion & evaluation appeals.
Operational Hours & SLA
Monday – Saturday · 09:30 – 18:30 IST
All candidate tickets resolved within 24 to 48 business hours.
Quick Answers for Faster Resolutions
When are sprint evaluations released?
Evaluations are conducted against automated test harnesses and reviewed by human assessors within 48 to 72 hours following the submission deadline. Score breakdowns will appear directly in your Candidate Dashboard.
How can an employer verify my Certificate ID?
Hiring managers and academic institutions can navigate to /verify.html and enter your unique Certificate ID (e.g. KL-8F3K9P2M) to inspect live cryptographic proof of completion.
What happens if I score 90+ on the rubric?
Candidates achieving 90 or above receive the Honors Credential badge and are automatically fast-tracked for a 45-minute live senior technical interview panel with partner engineering teams.
Submit a Support Ticket
Fill out this form and our technical desk will route your inquiry to the assigned evaluation officer immediately.